About Round Hill Garage Door Repair
Your Trusted Family-Owned Garage Door Experts in New Canaan, CT Since 2010. We're not just fixing doors – we're building lasting relationships with every homeowner we serve.
Our Story: From Humble Beginnings to Industry Leaders
Round Hill Garage Door Repair was founded in 2010 by the Mitchell family with a simple yet powerful vision: to provide New Canaan and Fairfield County homeowners with garage door services they could trust completely.
What started as a small, family-operated business with just one service truck has grown into one of Connecticut's most respected garage door repair companies. But despite our growth, we've never forgotten our roots. Every customer is still treated like family, and every job receives the same meticulous attention to detail that built our reputation.
Our founder, James Mitchell, learned the garage door trade from his father, who spent 30 years in the industry. That multigenerational expertise flows through everything we do. When James started Round Hill Garage Door Repair, he made a promise that still guides us today: "We'll never cut corners, we'll always be honest, and we'll treat every home like it's our own."
Over the years, we've had the privilege of serving thousands of Connecticut families. We've seen children grow up in the homes we've serviced, and we've often worked on the same garage doors across multiple generations of homeowners. These lasting relationships are what make our work truly meaningful.
Today, Round Hill Garage Door Repair employs a team of over 15 certified technicians, operates a fleet of fully-stocked service vehicles, and maintains a 4.9-star rating across all major review platforms. We've completed more than 25,000 service calls, installed over 5,000 new garage doors, and responded to countless emergency repair requests – often arriving within 60 minutes of a customer's call.
Our Core Values
These principles guide every decision we make and every service we provide. They're not just words on a wall – they're commitments we live by daily.
Integrity First
We believe in complete transparency. You'll never receive an inflated quote or be pressured into unnecessary repairs. Our technicians are trained to diagnose honestly and recommend only what's truly needed. If a simple adjustment can fix your problem, that's what we'll do – even if a bigger repair would mean more profit for us.
Excellence in Craft
Good enough is never good enough for us. Our technicians undergo continuous training, staying current with the latest garage door technologies and repair techniques. We use only premium parts that meet or exceed manufacturer specifications. Every repair is performed to last, not just to work temporarily.
Customer-Centric Service
Your time and comfort matter to us. We show up in the scheduled window – not hours late. We wear shoe covers to protect your floors. We clean up completely after every job. We explain what we're doing and why. We treat your home with the respect it deserves because we know it's your sanctuary.
Rapid Response
A broken garage door can leave your home vulnerable and your vehicle trapped. That's why we maintain a fleet of fully-stocked service vehicles throughout Fairfield County. For emergencies, we aim for 60-minute response times. For scheduled appointments, we offer same-day service in most cases.
Community Commitment
We're not just a business in New Canaan – we're part of this community. Many of our team members were born and raised here. We sponsor local youth sports teams, participate in community events, and donate services to families in need. Your support helps us give back to the place we call home.
Sustainable Practices
We're committed to reducing our environmental impact. We properly recycle all old doors, springs, and components. We recommend energy-efficient insulated doors that can reduce your home's heating and cooling costs. Our service vehicles are regularly maintained for optimal fuel efficiency.
Why New Canaan Homeowners Choose Round Hill
In an industry where many companies overpromise and underdeliver, we've built our reputation on doing exactly what we say we'll do – and then exceeding expectations. Here's what sets us apart from other garage door companies:
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Licensed, Insured & Bonded
Fully licensed by the State of Connecticut with $2 million in liability coverage. Your property is protected.
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Same-Day Service Available
Most repairs completed the same day you call. Emergency services available 7 days a week, 7AM-10PM.
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Upfront, Honest Pricing
No hidden fees or surprise charges. You'll know the exact cost before any work begins.
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Manufacturer-Trained Technicians
Our team is certified by LiftMaster, Chamberlain, Clopay, Amarr, and other leading brands.
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Lifetime Warranty on Labor
We stand behind our work. If something we repaired fails, we'll fix it free of charge.
Meet Our Expert Team
Behind every successful repair is a skilled technician who genuinely cares about doing the job right.
Our team consists of more than 15 highly trained garage door specialists, each bringing unique skills and experience to the table. Every technician undergoes a rigorous hiring process that includes background checks, skills assessments, and extensive training. We don't just hire technicians – we build experts who represent the values and quality standards that define Round Hill Garage Door Repair.
Our technicians average over 8 years of experience in the garage door industry. Many started as apprentices and worked their way up, learning the trade from master craftsmen. This deep expertise means faster diagnoses, more efficient repairs, and better long-term results for your garage door.
Continuous Education
Our technicians complete at least 40 hours of continuing education annually, staying current with new technologies, safety protocols, and repair techniques. When smart garage door openers and IoT-connected systems emerged, our team was among the first in Connecticut to be certified in their installation and repair.
Background Verified
Every Round Hill technician passes comprehensive background checks before joining our team. We understand that inviting someone into your home requires trust. You can feel confident that the technician at your door is a verified professional with a clean record and verified credentials.
Fully Equipped
Each service vehicle in our fleet carries over $15,000 worth of parts and equipment. This means most repairs can be completed in a single visit – no waiting for parts to be ordered. Our trucks are rolling workshops, equipped to handle everything from simple adjustments to complete door replacements.
Customer Service Training
Technical skill is only half the equation. Our technicians are also trained in customer communication, ensuring they can explain complex repairs in simple terms, answer your questions thoroughly, and make you feel comfortable throughout the service process.
Our Certifications & Credentials
We maintain the highest industry standards through ongoing certifications and partnerships with leading manufacturers.
CT Licensed Contractor
State License #HIC.0654321
Fully Insured
$2M Liability Coverage
LiftMaster Certified
Pro Dealer & Installer
Clopay Master Authorized
Dealer Network Member
BBB A+ Rating
Accredited Business
IDA Member
Int'l Door Association
Our Promise to You
When you choose Round Hill Garage Door Repair, you're not just hiring a service provider – you're partnering with a company that genuinely cares about your satisfaction and safety. We've built our business on trust, and we work hard every day to earn and maintain that trust.
- We'll arrive on time, every time – or we'll call ahead if delayed
- We'll provide a detailed quote before starting any work
- We'll use only high-quality, manufacturer-approved parts
- We'll clean up completely after every job
- We'll explain everything in plain English, no technical jargon
- We'll stand behind our work with comprehensive warranties
- We'll treat your home with the same care we'd treat our own
- We'll be here when you need us, even for emergencies
Our commitment to excellence has earned us recognition throughout Fairfield County. We've been voted "Best Garage Door Company" by New Canaan Magazine readers three years running, and we maintain a 4.9-star average across Google, Yelp, and Angi. But the accolade we're most proud of is this: over 60% of our new customers come from referrals. When your neighbors recommend us, we know we're doing something right.
We understand that your garage door is often the largest moving part of your home and one of the most-used entry points. A malfunctioning door isn't just an inconvenience – it can be a security risk and safety hazard. That's why we take our responsibility so seriously. When you call Round Hill, you can rest assured that your garage door is in expert hands.
Thank you for considering us for your garage door needs. We look forward to the opportunity to serve you and demonstrate why thousands of Connecticut homeowners trust Round Hill Garage Door Repair for all their garage door services.
Proudly Serving Our Community
New Canaan, Connecticut is more than just our service area – it's our home. Many of our team members were born and raised in Fairfield County. We've watched this community grow and change, and we're honored to play a small part in keeping its homes safe, secure, and beautiful.
Our commitment to New Canaan goes beyond garage door repair. Each year, we donate a portion of our profits to local charities and community organizations. We sponsor youth sports teams because we believe in the importance of keeping kids active and teaching them teamwork. We participate in community events like the New Canaan Town Party and local charity runs. When disaster strikes, we're among the first to offer free emergency services to affected residents.
We also believe in supporting our local economy. Whenever possible, we source materials from Connecticut suppliers and partner with other local businesses. When you hire Round Hill Garage Door Repair, you're not sending your money to a distant corporate headquarters – you're investing in your own community.
Our service area has expanded over the years, and we now proudly serve homeowners throughout Fairfield County and beyond, including Stamford, Norwalk, Darien, New Canaan, Westport, Fairfield, Bridgeport, Trumbull, Shelton, and many other communities. No matter where you are in our service area, you'll receive the same exceptional service that our New Canaan customers have come to expect.
We're grateful for the trust this community has placed in us over the past fourteen years. Every positive review, every referral, every returning customer reminds us why we do what we do. We're not just fixing garage doors – we're helping families feel safe in their homes, protecting their vehicles and belongings, and ensuring that one of the most important parts of their home works perfectly every time they press that button.
Ready to Experience the Round Hill Difference?
Join thousands of satisfied Connecticut homeowners who trust us with their garage doors. Schedule your service today and see why we're the area's most-recommended garage door company.